Diabetes Education


What does a Credentialed Diabetes Educator do?

The basis of successful diabetes self-management is an understanding of the diabetes process and a sound knowledge of the treatment plan.

Credentialed Diabetes Educators work in partnership with General Practitioners, other members of the multidisciplinary team and the person with diabetes to achieve mutually agreed diabetes management goals.

The self-management model of care promotes access to and coordination of community health services to provide:

  • Diabetes information/day to day management and support; diabetes equipment
  • Education – how diabetes affects your body & achieving diabetes control
  • Assistance in monitoring and maintaining healthy blood glucose levels
  • Support self-management
  • Referral information eg referral to other services such as community programs
  • Liaison with local and regional General Practitioners, Physicians, Endocrinologists
  • Assistance in coping with the impacts of long term health condition

Office Hours

Monday to Friday 08.30hrs – 17.00hrs

Office location

Henry Mailing Health Services Centre (H.S.C.)

Contact Details

Phone: (03) 5521 0653

Fax: (03) 5521 0372

Core Business

People with type 1 diabetes, type 2 diabetes (adult, paediatric) and gestational diabetes;

  • Community Health
  • Wards
  • Aged care


Including and not limited to:

Active Health Portland, Portland Family Practice, Seaport Medical, Tri-Star Medical

District Nurses, Harbourside Lodge

DWECH, Heywood Rural Health, Sea View House, Bupa Aged Care

South West Healthcare, Western District Health Service


All referrals for the Diabetes Education Services are received via the intake team

Phone: (03) 5521 0653

Fax: (03) 5521 0372

Email: intake.pdh@swarh.vic.gov.au